Shipping and notice:Usually the battery will send to you via the special line such as Europe to china special line , US to China special line etc . so its shipping time is about 10 work days. At the same time, sometime you will see the battery sticker is NOT 72v 32ah because some shipping company don't allow to ship battery which is the wattage more than 100wh . So they need to change the sticker ,Hope customers know it. And we are promise that our 72v 32ah Electric bike battery is the great and high quality battery for the electric motor max 5000w . 72v 32ah Panasoniccell electric bike lithium battery , 5000W ebike lithium battery pack The spec. for 72v 32ah ebike lithium battery. Rated voltage : 72v Full charged voltage : 84v Capacity : 32ah Cell : 3.7v 2.9ah Panasonic NCR18650PF Net weight : 12kgs battery Size : 183mm x 134mm x 223mm Max discharge current : 150 Amp Continous current : 70 Amp Charge current : 4 Amp Temperature : -20 to 60 degress BMS function : Cell balancing, Over-current, Over-discharge, Over-charge, Temperature protection, Secondary protection. This electric bike lithium battery usingPANASONIC cells which has a big discharge current , it is suitable for our ebike motor 3000W-5000w, the best choice for ebike . 72v 32ah Panasonic electric bike lithium battery , 5000W ebike lithium battery pack Package content : 1x 72v 32ah ebike lithium battery panasonic cell 1x 72v 5amp Aluminum charger . EU, USA, AU,UK plugs for choosing. Electric bike lithium battery characteristic 1. Only a quarter of the weight of lead-acid batteries. 2. Life expectancy is two times that of lead-acid batteries. 3. No memory effect and rechargeable. 4. Safer and more environmentally friendly, No heavy metals and hazardous substances. 5. Built-in IC chip will prevent battery pack over charge, over discharge, over-current, over-heat, short circuit and prolongs battery life. 6. The internal pack is stabilized by braces. 7. Avoiding mechanical accidents caused by vibration. For Ebike lithium battery ,please note the following tips: 1. Never drains your battery. When battery power shows low, stop! And Charge your battery! 2. Always charge your battery after each ride! 3. When you charge your battery, make sure unplug it as soon as it finished charging. Do not leave the battery on charger overnight! 4. Do not expose the battery to extreme temperature. 5. Make sure the battery is not exposed to fire or water. 6. Make sure the battery does not suffer impact damage. 7. Please make sure the battery is mounted properly on the bicycle and it will suffer excessive vibration, bumps or shakes during riding. 8. Take special care to ensure the discharge port of the battery does not sustain any pressure or force so it will not come loose or break. 9. When not in use for long period of time, make sure charge the battery to half full once a month. About Shipping 1. Orders processed timely after the payment verification. 2. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. 3. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 4. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. 5. Delivery time depends on destination and other factors, If you don`t receive the item after 20 days, please contact us, We will track. About the after-sale service 1. Our goal is customer satisfaction! 2. After you received the goods, if you do not know how to use it, please feel freely to contact nnebikes, we will try our best to deal with all problems. 3. Our company provide 1 year free warranty. Within 1 year, if product parts have problem(like fuse, BMS, case, charger), we will provide new parts for free(You need to provide strong evidence that shows these parts have been damaged), you only need to bear the freight. At the same time, we also can provide free technology consulting. 4. Within 5 days after you received the goods, if you find there are problem with goods, please contact us, after our engineer checked the pictures and evidences you provide and make sure it is ture, we will agree to provide new goods to you or return the goods. Both of us bear half the freight. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and your po number. After we receive you goods, we will refund your full amount. 5. If you feel the service we do not good enough, please advise us, We will appreciate your proposal and we will continue to improve About Feedback 1. We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them! 2. We appreciate if you could give us 5 STAR Feedback and leave Positive Feedback on alibaba after the transaction is completed,and we will give you some discount or some gift for your next order -We surely will leave you the Positive Feedback once the delivery is confirmed. 3. If you have any other products that won't have in our website,you can tell me! Anything we done not well,Pls tell us! 4. I am very appreciated if you can give me a positive feedback when you get the goods,Should you have any problem,pls don't forget to contact with me asap.Thank you. . Disclaimer: Some country may impose import duty on the package. Price does not include import duty tax .Thanks
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